by tgale | Jan 26, 2015 | Uncategorized
“You’re right, we were wrong” Seth Godin shares some words to consider about owning up to mistakes with clients. “This is the most difficult sentence for companies that stumble in doing effective customer service. By effective, I mean customer...
by tgale | Jan 19, 2015 | Blog, Monday Morning Wake Up Tips
To stop momentarily. To give pause. To take a break. To emphasize a meaning. To hesitate. To dwell or linger. To rest. There is so much value in each of these meanings. Yet, many see pausing as a sign of weakness, while we see it as a sign of wisdom, strategy, and...
by tgale | Jan 12, 2015 | Blog, Monday Morning Wake Up Tips
What questions are you asking yourself as you enter into this New Year? Questions about our life surface this time of year as we ask, “What do I want to accomplish this year?” Sometimes the answers come quickly, and other times the answers are not so readily...
by tgale | Jan 5, 2015 | Blog, Monday Morning Wake Up Tips
Welcome to 2015! What makes you happy? That’s the question Shannon Kaiser, author of Find Your Happy, asked those she interviewed for her book. She interviewed people from all walks of life and found that happy people make a choice to be happy, even when their...