Ever heard this word before? Well it seems that social neuroscientists have coined this new word and we thought you might want to know what it means. Each of us may be pizzled daily or maybe even more frequently than that … okay so what is it?

Ever had the experience of talking to someone and they pull out their smart phone to answer a call or respond to an email? Ever done it to another person? Sure we all have. Well it seems that social neuroscientists studying the brain have called the response of someone that you do this to as being pizzled. The word is the combination of the response of being puzzled and pissed off … pizzled. It seems that the initial response is “I can’t believe he/she just did that?” (puzzled) and then “I can’t believe he/she just did that to me?” (pissed off).

Daniel Goleman, the author of Social Intelligence, in a TED video talked about the experience of being pizzled and how it signifies a loss of compassion and connection in our daily lives. He mentioned the need for more “human moments” (a phrase coined in a Harvard Business Review article by Edward Hallowell) and advised that “the fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.”

Often, the single most important thing we can do every day is give our full attention to others. We encourage you this week to not create “pizzled” employees but to have more “human moments.” They will certainly appreciate it and maybe, just maybe, you’ll benefit from them as well.