by tgale | Feb 8, 2010 | Blog, Client Connections, Process Improvement
You’ve tweaked your business plan several times in the last year. You know that the business is out there… What else can you do to gain market share? How can you improve? Who knows best about your clients’ experience with your company than your...
by tgale | Feb 8, 2010 | Blog, Leadership Development, Process Improvement
By Mary Anne Wampler While consulting and training in many organizations, I’ve noticed for some time now that leaders are understandably entrenched in “survival mode” – showing up every day truly believing that “if I, and my people, just...